Shipping, Returns, and Disputes Policy

Shipping, Returns, and Disputes Policy

Shipping Requirements

Sellers must specify processing times, shipping origins, carriers, and costs. Tracking should be provided for all orders.

Return Policies

Sellers must state return eligibility on each listing. Some custom, personalized, perishable, digital, or hygiene-sensitive items may be non-returnable.

Disputes and Escalations

If buyers and sellers cannot resolve a shipping or return dispute via messaging, they may escalate it to YKBM support. YKBM reviews tracking records, listing specifications, and messaging history to render a final resolution decision.